Zendesk offers a complete omnichannel support solution.
It gives businesses the agility they need to handle changing customer expectations without complexity or excessive administrative overhead. It’s easy to start with one channel and then add more without disrupting existing workflows or the customer experience. With innovative best practices, exceptional time-to-value, and flexibility, Zendesk offers businesses of all sizes a better choice for building better customer relationships.
We Understand Your Workflow Needs
Vogey provides full service Zendesk consulting and development. Following a deep dive into your existing workflows, we offer solutions on how Zendesk can be used to augment or streamline them.
This discovery phase results in a detailed requirements document which outlines exactly what we are helping you achieve, and exactly how we are going to do it.
Putting Zendesk to Work For You
After the discovery phase, Vogey can handle all the configuration and implementation. We can even develop custom apps that work inside Zendesk and tailor it’s functionality perfectly to your teams needs.
Get the most out of Zendesk, and your team!
Finally, Vogey is on hand to help onboard and train your team and empower your managers. We’ll help teach them Zendesk best practices and how to make the most efficient use of their support time.
Vogey can also help your management team with detailed, granular reporting and analytics using Zendesk’s powerful Insights.
